Privacy
Last updated: 1 September 2026
Intaclan Pty Ltd (“Intaclan”, “we”, “us” or “our”) is committed to protecting your privacy. This policy explains how we collect, hold, use and disclose your personal information, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to personal information we collect through our website, our services, and our dealings with clients, suppliers, contractors and other individuals. By providing us with your personal information or using our services, you agree to the handling of your information as described in this policy.
The personal information we collect depends on your relationship with us. It may include:
Where we handle payroll or HR information on behalf of a client, that information may include personal information about the client’s employees. We handle this information on the client’s behalf and in accordance with our agreement with them.
We generally collect personal information directly from you — for example when you contact us, request a consultation, engage our services, or correspond with us. We may also collect information from third parties such as your authorised representatives, our clients (where you are their employee or contact), and publicly available sources, where it is reasonable and practicable to do so.
We collect and use personal information to:
We will only use your information for the purposes for which it was collected, for a related purpose you would reasonably expect, or as otherwise permitted or required by law.
We may disclose your personal information to trusted third parties who help us deliver our services, including cloud accounting, payroll and software providers, IT and hosting providers, professional advisers, and government agencies (such as the Australian Taxation Office) where required. We take reasonable steps to ensure these parties protect your information consistently with this policy and the APPs.
Some of our service providers may store or process data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in accordance with the Australian Privacy Principles.
When you visit our website we may automatically collect technical information such as your IP address, browser type, pages viewed, and the date and time of your visit. We may use cookies and similar technologies to improve your experience and understand how our site is used. You can disable cookies through your browser settings, although some features may not function as intended.
We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure, using appropriate technical and organisational security measures. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law (including record-keeping obligations relating to financial and payroll records). When it is no longer required, we take reasonable steps to destroy or de-identify it.
You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. To make a request, contact us using the details below. We may need to verify your identity before providing access.
If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us and we will investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this policy from time to time. The current version will always be available on this page, with the “last updated” date shown above.
For any questions about this policy or how we handle your personal information, please contact us at services@intaclan.com.au.